Terms and Conditions for Sales and Giveaways
BLACK FRIDAY 2025 GENERAL TERMS & CONDITIONS
Our official Black Friday Sale commences to the general public at 12.01am AEST on Friday 28th November 2025, with early access to our VIP members on 12.00pm on Thursday 27th November 2025. Sale prices are as marked and no further discount code is required during the sale. We will not under any circumstances be able to honour the advertised sale price on a past order in the form of a refund or store credit, irrespective of how recently your past order was placed. We also are unable to honour the sale price after the sale has ended on Monday 1st December 2025 at 11:59pm AEST. This sale is strictly valid on new orders placed between the dates and times specified above. Other discount codes are not valid in conjunction with our Black Friday sale.
Any other discount codes/offer cannot be used in conjunction with the Black Friday Sale Offer, including the sign up discount voucher. This voucher can only be used on full priced items only.
Due to the fast paced nature of a Black Friday Sale, orders strictly cannot be canceled, updated or modified once they are placed. Please ensure you check your order thoroughly prior to checking out to avoid disappointment. We will not be held liable for any packages that go missing due to an incomplete or incorrect address.
RETURN POLICY
Please be aware that items purchased during our Black Friday Sale are considered final sale, unless deemed faulty by our Returns Team and we are unable to repair or replace with the identical item.
Please choose carefully during this sale, as no returns, credits or exchanges will be provided.
In the unlikely event you believe you have received a faulty item, please contact customer care immediately within 48 hours of delivery with images of the fault. When the damaged item is in stock and can be replaced with a new item, we will replace the item for you. You will only be eligible for a refund if the item cannot be repaired or replaced for you.
SHIPPING TIMES
Our despatch facility will ensure your package is sent out to you as quickly as possible, however we cannot guarantee normal delivery timelines given the volume of orders that we will be processing during this busy sale period.
Please allow for some delays in delivery by our carriers given how busy this time of year is for all retailers and couriers.
EOFY 2025 GENERAL TERMS & CONDITIONS
Our End of Financial Year sale commences to the general public at 12.01am AEST on Friday 27th June 2025, with early access to our VIP members on 12.01am on Tuesday 26th June 2025 at 12.01pm. Sale prices are as marked and no further discount code is required during the sale. We will not under any circumstances be able to honour the advertised sale price on a past order in the form of a refund or store credit, irrespective of how recently your past order was placed. We also are unable to honour the sale price after the sale has ended on Monday 1st July 2025 at 11.59pm AEST. This sale is strictly valid on new orders placed between the dates and times specified above. Other discount codes are not valid in conjunction with our EOFY 2025 sale.
Any other discount codes/offer cannot be used in conjunction with the EOFY 2025 Sale Offer, including the sign up discount voucher. This voucher can only be used on full priced items only.
Due to the fast paced nature of an EOFY Sale, orders strictly cannot be canceled, updated or modified once they are placed. Please ensure you check your order thoroughly prior to checking out to avoid disappointment. We will not be held liable for any packages that go missing due to an incomplete or incorrect address.
RETURN POLICY
Please be aware that items purchased during our EOFY 2025 Sale are considered final sale, unless deemed faulty by our Returns Team and we are unable to repair or replace with the identical item.
Please choose carefully during this sale, as no returns, credits or exchanges will be provided.
In the unlikely event you believe you have received a faulty item, please contact customer care immediately within 48 hours of delivery with images of the fault. When the damaged item is in stock and can be replaced with a new item, we will replace the item for you. You will only be eligible for a refund if the item cannot be repaired or replaced for you.
SHIPPING TIMES
Our despatch facility will ensure your package is sent out to you as quickly as possible, however we cannot guarantee normal delivery timelines given the volume of orders that we will be processing during this busy sale period.
Please allow for some delays in delivery by our carriers given how busy this time of year is for all retailers and couriers.
BLACK FRIDAY GENERAL TERMS & CONDITIONS
Our official Black Friday Sale commences to the general public at 12.01am AEST on Friday 29th November 2024, with early access to our VIP members on 08.00am on Thursday 28th November 2024. Sale prices are as marked and no further discount code is required during the sale. We will not under any circumstances be able to honour the advertised sale price on a past order in the form of a refund or store credit, irrespective of how recently your past order was placed. We also are unable to honour the sale price after the sale has ended on Monday 2nd December 2024 at 11:59pm AEST. This sale is strictly valid on new orders placed between the dates and times specified above. Other discount codes are not valid in conjunction with our Black Friday sale.
Any other discount codes/offer cannot be used in conjunction with the Black Friday Sale Offer, including the sign up discount voucher. This voucher can only be used on full priced items only.
Due to the fast paced nature of a Black Friday Sale, orders strictly cannot be canceled, updated or modified once they are placed. Please ensure you check your order thoroughly prior to checking out to avoid disappointment. We will not be held liable for any packages that go missing due to an incomplete or incorrect address.
RETURN POLICY
Please be aware that items purchased during our Black Friday Sale are considered final sale, unless deemed faulty by our Returns Team and we are unable to repair or replace with the identical item.
Please choose carefully during this sale, as no returns, credits or exchanges will be provided.
In the unlikely event you believe you have received a faulty item, please contact customer care immediately within 48 hours of delivery with images of the fault. When the damaged item is in stock and can be replaced with a new item, we will replace the item for you. You will only be eligible for a refund if the item cannot be repaired or replaced for you.
SHIPPING TIMES
Our despatch facility will ensure your package is sent out to you as quickly as possible, however we cannot guarantee normal delivery timelines given the volume of orders that we will be processing during this busy sale period.
Please allow for some delays in delivery by our carriers given how busy this time of year is for all retailers and couriers.